Payment Policy

Last Updated: February 2, 2026
Company Name: Shaanxi Chenlong Fengyi Trade Co., Ltd.
Address: Room J218, Unit 2, Building 6, Phase 2, Airport Industrial Park, Xi'an Airport New City, Xixian New Area, Shaanxi Province
Legal Representative: Cao Jiazhong
Unified Social Credit Code: 91611101MAK6XPRN79

Tuflonij Payment Policy

Thank you for choosing Tuflonij for your shopping (we operate department store goods and food items within the United States). To ensure your payment safety and rights, and to clarify the related payment rules, we have formulated this policy. If you have any payment-related questions during the shopping process, please feel free to contact our customer service:

Customer Service Email: service@tuflonij.com
Customer Service Phone: 19266865497
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

Note: After placing an order, in-stock items are typically shipped within 1-2 business days (excluding weekends and public holidays), and the actual delivery time is 5-7 business days. Orders can be edited or modified within 12 hours of placing the order.

1. Price and Tax Information

1. Product Price Includes Taxes: All product prices displayed on the platform already include the relevant sales taxes and other applicable taxes in the United States. No additional tax payments are required at checkout, and the final payment amount will match the amount shown on the order confirmation page.

2. Customs Duties: Customs duties will be applied based on the policies in the region where the delivery address is located. If your delivery address is subject to customs duties, you will be responsible for these fees. For detailed tax rates, you can consult your local customs department.

2. Supported Payment Methods

To make your payment process easy and secure, we support multiple payment methods, as follows:

• American Express: We accept all valid American Express credit cards that are within their expiration date. Please enter the card number, expiration date, and security code correctly during payment.

• Mastercard: We accept all global Mastercard credit/debit cards. Ensure that your card is enabled for international transactions (if applicable). Correct information entry will complete the payment.

• VISA: We accept all valid VISA credit/debit cards. The payment process is smooth, with encrypted protection for your payment information security.

• PayPal: PayPal is a globally trusted third-party payment platform. You can complete the payment using your PayPal account balance or linked bank cards or credit cards, without revealing your card details to us, ensuring enhanced security.

• Klarna: Klarna provides flexible installment payment services (installment plans are subject to Klarna's real-time rules). You can choose the most suitable number of installments based on your needs and complete the payment easily.
  
  

3. Payment Security Guarantee

We prioritize your payment security and use multiple security measures to protect your payment information and funds:

1. Encrypted Transmission: All payment-related information (including credit card numbers, ID numbers, etc.) is transmitted using SSL encryption technology, effectively preventing the information from being stolen or altered during transmission.

2. Authoritative Security Certification: Our platform has passed third-party security certifications and strictly adheres to international payment security standards. We have established a robust security system to guard against various cyber security risks.

3. Strict Information Confidentiality: We commit not to disclose your payment information to any third-party organizations or individuals. It will only be used for completing order payments and necessary fund settlements and will comply with relevant data security regulations.

4. Real-Time Risk Monitoring: We have a professional risk monitoring system that tracks every payment transaction in real time. If abnormal transaction behavior (such as transactions from unusual locations, large amounts, etc.) is detected, we will immediately issue a risk alert and confirm with you to ensure the safety of your funds.

4. Other Payment Information

1. Payment Deadline: Please complete the payment within 24 hours after placing an order. Orders that are not paid within this time frame will be automatically canceled. If you still wish to purchase the items, please place a new order.

2. Payment Failure Handling: If the payment fails, it may be due to reasons such as insufficient card balance, incorrect payment information, network issues, or bank system failure. We recommend checking your information and account status before retrying, or selecting another payment method. If needed, you can contact customer service for assistance.

3. Order Confirmation: After successful payment, we will immediately send an order confirmation email to the email address you provided. The order status will be updated to "Paid" on the platform. Please check and confirm the email in a timely manner.

This Payment Policy is ultimately interpreted by Tuflonij. For any issues not covered, we will negotiate with you based on the actual situation. Thank you for your understanding and support!