Privacy Policy

Last Updated: February 2, 2026
Company Name: Shaanxi Chenlong Fengyi Trade Co., Ltd.
Address: Room J218, Unit 2, Building 6, Phase 2, Airport Industrial Park, Xi'an Airport New City, Xixian New Area, Shaanxi Province
Legal Representative: Cao Jiazhong
Unified Social Credit Code: 91611101MAK6XPRN79

Tuflonij Privacy Policy

This Privacy Policy explains how Tuflonij (hereinafter referred to as "we") collects, uses, stores, and protects your personal information when you visit our website, place an order, or use our services. We operate in the United States, offering department store and food products, and are committed to complying with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other state and federal regulations.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information automatically collected when you use our website or services.

1.1 Information You Provide

• Contact Information: Name, email address, phone number, shipping address, billing address;

• Payment Information: Credit card/debit card details (American Express, Mastercard, VISA), PayPal, Klarna, and other payment method details;

• Order Information: Product selection, order history, shipping preferences, and order modification requests;

• Customer Support Communication: Any communication you send us, including inquiries, complaints, and feedback.

1.2 Automatically Collected Information

• Device and Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, time spent on the website, and referring websites;

• Cookies and Similar Technologies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can adjust your cookie settings through your browser.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping, delivery, and order tracking;

• To communicate with you about your order status, shipping updates, and delivery confirmation;

• To respond to your customer service inquiries and provide support services;

• To process payments and prevent fraudulent activities;

• To improve our website, products, and services;

• To comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We share your personal information only as necessary to provide services or as required by law.

3.1 Service Providers

We share information with third-party service providers who assist us in operating our business, including:

• Payment processors (such as credit card companies, PayPal, Klarna);

• Logistics carriers (UPS, FedEx, USPS);

• Website hosting and IT service providers;

• Customer support and communication platform providers.

These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Requirements

We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. However, please note that no data transmission or storage system can be guaranteed to be completely secure, and we cannot ensure the absolute security of your information.

5. Your Privacy Rights

Depending on the laws of your jurisdiction, you may have the following rights related to your personal information:

• Right to Access: Request a copy of the personal information we hold about you;

• Right to Correct: Request correction of inaccurate or incomplete personal information;

• Right to Delete: Request the deletion of your personal information (subject to legal exceptions);

• Right to Opt-Out: Opt-out of marketing communications;

• Right to Data Portability: Request a copy of your personal information in a usable format.

To exercise any of these rights, please contact us via email at service@tuflonij.com or call us at 19266865497. We will respond to valid requests within the timeframes required by applicable law.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have unintentionally collected personal information from children under 13, we will immediately delete it.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated policy will be posted on our website, and the revised effective date will be indicated. By continuing to use our services after the policy is updated, you accept the revised privacy policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:

• Email: service@tuflonij.com

• Phone: 19266865497

• Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

We operate in the United States, offering department store and food products. Orders with available stock are typically shipped within 1-2 business days (excluding weekends and public holidays), with an expected delivery time of 5-7 business days. You can make edits to your order within 12 hours of placement.